Shipping Policy

Delivery Policy

Standard

We deliver island wide, 5 days a week, Monday to Friday. All items will be delivered within 48 hours (2 business days) of the purchase date. We will call you to arrange a convenient time.

Payment Options

Cave Shepherd Visa Credit Card

Cave Shepherd Visa credit cards are accepted online. If you are not a Cave Shepherd Visa Credit Card holder, you can still make your purchase via email using our Contact us page. Send your order details and contact information and we will call you within 48 hours to process your transaction.

Credit Card

International Credit Cards (Visa, Master Card and American Express) can be processed online.

Cash/Debit cards

You may pay for your order by cash or debit cards. We require that you call us to receive a reference number to make your payment at any SurePay location. After your payment is made, your items will be delivered within 48 hours to your home or office. However, if you wish to arrange an earlier pickup, call our customer service line at 629-4400.

At Cave Shepherd, your satisfaction with your purchase is important to us. We encourage you to carefully consider each purchase you make from our online store. Internet purchases are unique from traditional means of commerce for various reasons and require special policies regarding merchandise returns. We take great care to provide you with the best images and detailed descriptions of our merchandise, so you can make a reasonable informed purchase decision. From time to time some items may be under construction and be missing information. We are available to answer questions via email and phone, if additional information is needed.

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